Privacy Policy

1. Introduction & Scope

HealthLogIQ Examiners & Healthcare Consultants (“HealthLogIQ,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal information collected through our CNA assessment services, examiner training programs, and healthcare consultancy operations.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including but not limited to assessment registration, examination administration, certification processes, and consultancy engagements.

Scope of Application

This policy applies to all individuals who interact with HealthLogIQ services, including:

• CNA candidates and certified nursing assistants
• Healthcare institutions and partner organizations
• Examiners and assessment personnel
• Consultancy clients and stakeholders
• Website visitors and digital platform users

2. Information We Collect

We collect various types of information to provide and improve our assessment andconsultancy services. The data we collect falls into the following categories:

Personal Identification Information

• Full name and contact details
• Date of birth and identification numbers
• Professional credentials and licenses
• Employment and educational history
• Photographs for identificationpurposes

Assessment & Performance Data

• Assessment registration and scheduling details
• Examination results and performance metrics
• Skill evaluation records and competency assessments
• Certification status and renewal information
• Continuing education completion records

Health & Compliance Information

• Health screening results (where required)
• Immunization and vaccination records
• Background check and clearance documentation
• Regulatory compliance verification data
• Professional misconduct disclosure (if applicable)

Technical & Usage Data

• IP addresses and device information
• Browser type and operating system
• Website usage patterns and analytics
• Assessment platform interaction data
• Communication preferences and history

Collection Methods

We collect information through various channels including:

• Direct submissions through registration forms
• Assessment administration and examination processes
• Consultancy engagement documentation
• Automated collection via digital platforms
• Third-party verification services
• Communications and correspondence

3. How We Use Information

We use collected information for legitimate business purposes and to fulfill our contractual obligations, including:

• Administering CNA assessments, processing certifications, and providing consultancy services as contracted.
• Monitoring and improving assessment validity, examiner performance, and service quality standards.
• Meeting legal requirements, maintaining accreditation standards, and reporting to regulatory bodies.
• Sending assessment notifications, certification updates, and important service announcements.
• Conducting anonymized analysis to improve assessment methodologies and healthcare training.
• Verifying identities, preventing unauthorized access, and protecting against fraudulent activities.

Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Contractual Necessity: Processing required to fulfill our service agreements
• Legal Obligation: Compliance with healthcare regulations and accreditation requirements
• Legitimate Interests: Business operations, service improvement, and fraud prevention
• Consent: Where explicitly provided for specific processing activities

4. Information Sharing & Disclosure

We may share information with third parties only under specific circumstances and with appropriate safeguards:

Regulatory & Accreditation Bodies

We share assessment results and certification data with state nursing boards, accreditation agencies, and regulatory authorities as required by law and professional standards.

Partner Healthcare Institutions

With explicit consent, we may share certification status and assessment outcomes with healthcare employers and educational institutions for verification purposes.

Service Providers

We engage trusted third-party service providers for technical support, payment processing, and administrative functions under strict confidentiality agreements.

Legal Requirements

We may disclose information when required by law, court order, or governmental authority, or to protect the rights, property, or safety of HealthLogIQ, our users, or others.

5. Data Security & Protection

HealthLogIQ implements comprehensive security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

Encryption, access controls, secure networks, and regular security assessments.

Organizational Measures

Employee training, confidentiality agreements, and role-based access controls.

Data Retention

Information is retained only as longas necessary for business, legal, or regulatory purposes.

Breach Notification

In the event of a data breach that poses a risk to individuals’ rights and freedoms, we will notify affected individuals and relevant authorities as required by applicable laws and regulations.

6. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access & Portability

Request access to your personal data and receive it in a structured, commonly used format.

Correction

Request correction of inaccurate or incomplete personal information.

Erasure

Request deletion of your personal data under certain circumstances.

Restriction

Request restriction of processing your personal data in specific situations.

Objection

Object to processing of your personal data for direct marketing or other purposes.

Withdraw Consent

Withdraw previously given consent at any time, without affecting lawfulness of prior processing.

Exercising Your Rights

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 10. We will respond to your request within 30 days, in accordance with applicable laws.

Note: Certain rights may be limited when processing is necessary for compliance with legal obligations or for the establishment, exercise, or defense of legal claims.

7. Regulatory Compliance

HealthLogIQ operates in compliance with applicable privacy and data protection regulations, including but not limited to:

HIPAA Compliance

Adherence to Health Insurance Portability and Accountability Act for protected health information.

State Regulations

Compliance with state-specific nursing board requirements and healthcare regulations.

International Standards

Alignment with GDPR principles for international candidates and consultancy clients.

Accreditation Requirements

Our data handling practices are designed to meet the standards of accreditation bodies including state nursing boards, the National Council of State Boards of Nursing (NCSBN), and other relevant healthcare accreditation organizations.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website usage, and support our marketing activities.

Types of Cookies Used

• Essential Cookies: Required for basic website functionality and service delivery
• Performance Cookies: Collect anonymous data for website improvement
• Functionality Cookies: Remember preferences and enhance user experience
• Marketing Cookies: Track effectiveness of marketing campaigns (with consent)

Cookie Management

You can control cookie preferences through your browser settings. However,disabling essential cookies may impact your ability to use certain features of ourservices. Our website includes a cookie consent banner that allows you to managepreferences for non-essential cookies.

9. Policy Updates & Changes

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

Notification of Changes

When we make material changes to this policy, we will:

• Update the “Effective Date” at the top of this policy
• Provide notice through our website or direct communication when appropriate
• Obtain consent for significant changes where required by law
• We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.